pjpk's Privacy Policy

1 Definitions and Interpretation

The following terms are used in this Privacy Policy with the meanings set out below:

• "pjpk", "we", "us", "our" — the pjpk online casino and sports betting platform and its operating entity.
• "User", "you" — any person who visits the pjpk website or registers an account.
• "Personal Information" — any information by which you can be identified, directly or indirectly.
• "Processing" — any operation including collection, storage, use, disclosure, or deletion of information.
• "Third Party" — any person or entity other than pjpk.
• "Cookies" — small data files stored on your device that help improve your browsing experience.

2 Information We Collect

pjpk collects the following types of information from various sources:

2.1 Information You Provide Directly

When you register, log in, or contact us for support, the following information is collected:

• Full name, date of birth, and gender
• Email address and password (in encrypted form)
• Home address and postal code
• National ID or passport number (for identity verification)
• Payment information — bKash, Nagad, Rocket, or bank account details

2.2 Automatically Collected Information

When you access our website, the following information is collected automatically:

• IP address and device identity (Device ID)
• Browser type and version, operating system
• Pages visited, time spent, and click history
• Referral URL and search queries
• Cookies and session data
• Login and logout times and transaction history

2.3 Information Received from Third Parties

In some cases we receive information from identity verification agencies, payment processors, and fraud prevention service providers. This information is used to ensure the security of your account.

3 Purpose of Using Information

pjpk uses your personal information for the following lawful purposes:

4 Information Sharing and Disclosure

pjpk does not sell your personal information to third parties. However, information may be shared in the following circumstances:

4.1 Service Providers

Payment gateways (bKash, Nagad, Rocket), identity verification agencies, cybersecurity providers, and customer support software providers may have access to limited information under strict confidentiality agreements.

4.2 Legal Obligations

We may be required to provide information in response to a court order, government investigation, or a lawful request from a law enforcement authority.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. However, this Privacy Policy will continue to apply.

4.4 With Your Consent

Before sharing information for any reason other than those mentioned above, we will obtain your explicit consent.

5 Cookies Policy

Various types of cookies are used on the pjpk website:

• Essential Cookies: Essential for basic functionality such as login sessions, security tokens, and shopping cart. These cannot be disabled.
• Functional Cookies: Help remember your language preferences, theme settings, and game history.
• Analytics Cookies: Collect anonymous statistics to understand how the site is used and help us improve our services.
• Marketing Cookies: Used to show relevant offers and advertisements based on your interests. You can disable these.

You can control or delete cookies at any time from your browser settings. However, disabling certain cookies may cause some parts of the service to not work properly.

6 Data Retention and Duration

pjpk does not retain your personal information longer than necessary. The data retention policy is as follows:

• Active Account Data: Retained for the entire duration that the account remains active.
• After Account Closure: Retained for a minimum of 5 years to meet legal obligations and resolve disputes.
• Transaction Records: Retained for up to 7 years in accordance with financial regulations.
• KYC Documents: Retained for up to 5 years after identity verification.
• Marketing Consent: Deleted immediately upon withdrawal of consent.

Once the specified period has expired, data is securely deleted or anonymised.

7 Data Security Measures

pjpk follows industry-standard technology and practices to protect your information:

7.1 Technical Security

• All data transfers are protected by SSL/TLS encryption
• Stored sensitive data is secured with AES-256 encryption
• Passwords are encrypted using bcrypt hashing
• Firewall and intrusion detection systems are active
• Regular security audits and penetration testing

7.2 Organisational Security

• Only authorised staff can access personal information
• All staff are trained in privacy practices and bound by confidentiality agreements
• A rapid response plan is in place for data breach incidents
• Significant data breaches will be reported to users within 72 hours

8 Your Rights

You have the following rights regarding your personal information:

• Right of Access: The right to receive a copy of the information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to restrict the processing of your information in certain circumstances.
• Data Portability: The right to receive your information in a structured format and transfer it elsewhere.
• Right to Object: The right to object to the processing of your information for marketing purposes.
• Withdrawal of Consent: The right to withdraw consent for marketing communications at any time.

To exercise the above rights, contact our support team via 24/7 live chat or send us an email.

9 Protection of Minors' Information

pjpk is an adult gaming platform. Our services are intended only for those aged 21 and above.

We do not knowingly collect personal information from any minor. Age verification steps are in place during registration. If it comes to our attention that a person is under 21 years of age, we will immediately delete the relevant account and all stored information.

If you believe a minor has registered on our platform, please contact us.

10 International Data Transfers

pjpk primarily serves the Bangladesh market. However, for technical reasons your information may be stored on servers located outside Bangladesh.

For international data transfers, we ensure that:

• Adequate data protection laws exist in the recipient country.
• Appropriate contractual safeguards are in place.
• Service providers comply with our privacy standards.

11 Third-Party Websites

If the pjpk website contains links to third-party websites, we are not responsible for the privacy policies of those sites. We recommend reading their privacy policies before visiting them.

Third-party payment services (bKash, Nagad, Rocket) are governed by their own privacy policies. The terms and conditions of the relevant service apply when using these payment methods.

12 Policy Updates

pjpk may update this Privacy Policy from time to time. For significant changes:

• A prominent notice will be displayed on the website.
• Registered users will be notified by email.
• The date of the change will be noted in the "Last Updated" section at the top of the page.

If you continue to use the platform after an update, you will be considered to have accepted the revised policy.

13 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us: