pjpk Terms and Conditions

Introduction and Definitions

These terms and conditions ("Terms") form a legal agreement between pjpk ("we", "our", "platform") and each individual using our services ("user", "you"). pjpk is an online casino and sports betting platform providing services to users in Bangladesh.

1.1 Key Definitions

• Platform: The pjpk website (pjpk.cam) and all associated services.
• Account: A profile registered in the user's name that provides access to the platform.
• Balance: The total funds deposited in the user's account.
• Bonus Funds: Amounts granted under promotional offers to which wagering requirements apply.
• Wagering Requirement: The obligation to place bets at a specified multiplier before bonus funds can be withdrawn.
• Services: Casino games, sports betting, live dealer and other features of the platform.

These terms may change at any time. Continuing to use the platform after a change is made will be considered acceptance of the new terms.

Eligibility and Registration

To create an account on pjpk and use our services, the following eligibility requirements must be met:

2.1 Age Limit

Our services are open only to those aged 21 years or older. Users must verify their age at the time of registration. If a minor is found to have registered fraudulently, the account will be closed immediately and all funds may be forfeited.

2.2 Single Account Policy

Only one account is permitted per individual, family, household address or IP address. If multiple accounts are found, all accounts are at risk of cancellation and funds may be forfeited.

2.3 Accuracy of Registration Information

All information provided at the time of registration — name, date of birth, contact details — must be accurate and truthful. Providing false information or failing verification may result in the account being temporarily suspended or permanently closed.

Account Management

The security and effective management of your account is your own responsibility.

3.1 Password Security

Keeping your account password confidential is mandatory. Do not share your login details with any third party. Use a strong password and change it regularly. If you suspect any unauthorized access, notify our support team immediately.

3.2 Account Verification (KYC)

pjpk may request identity verification documents at any time as part of security and compliance. Failure to provide the required documents may delay withdrawals. A national identity card (NID), birth registration certificate or passport is generally accepted.

3.3 Closing an Account

Users may request to close their account at any time through live chat. pjpk also reserves the right to suspend or close an account without prior notice in the event of a violation of the terms.

Deposits and Withdrawals

4.1 Deposit Rules

The following methods can be used to deposit funds into pjpk: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount for each method is ৳200. Deposited funds are generally credited to the account instantly.

• Only use payment methods registered in your own name.
• Deposits from third-party accounts are not accepted.
• No fees apply to deposits.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes after verification is complete.

• Withdrawals are only possible through the same method used for the deposit.
• Withdrawals may be held until the wagering requirements on bonus funds are met.
• Withdrawals may be under investigation in the case of suspicious transactions.

4.3 Currency

All transactions on pjpk are conducted in Bangladeshi Taka (BDT / ৳).

Bonuses and Promotions

5.1 Welcome Bonus

New users are eligible to receive a 100% bonus up to ৳15,000 on their first deposit. The wagering requirement for this bonus is 25 times (applied to both the deposit and the bonus).

5.2 General Bonus Rules

• Bonus funds and real funds are accounted for separately.
• Only real funds are withdrawable before the wagering requirements are met.
• Each bonus has a specific validity period — if not used within the set time, it will expire.
• If bonus abuse is suspected, pjpk reserves the right to cancel the bonus and conduct an investigation.
• Bonuses or promotions cannot be combined unless separately stated.

5.3 Cashback and VIP Benefits

pjpk's VIP program has three tiers: Bronze (weekly cashback up to 0.3%), Silver (weekly cashback up to 0.7%) and Gold (weekly cashback up to 1.0%). It is possible to advance to higher tiers through regular play. Cashback is generally applied on a weekly basis and carries no wagering requirements.

Betting and Gaming

6.1 Game Fairness

pjpk uses games only from certified software providers where Random Number Generator (RNG) technology is used. The outcome of each game is completely independent and does not depend on previous results.

6.2 Betting Limits

Each game has its own minimum and maximum bet limits, which are displayed in the game interface. Additional bet limits may apply when playing with bonus funds.

6.3 Technical Errors

If the result of a game remains undetermined due to a server or technical error, pjpk reserves the right to refund the bets for that round. If there is an obvious error in the winning amount displayed, it will be corrected.

6.4 Sports Betting

pjpk follows data from recognized international data providers to determine the results of sports events. If an event is cancelled or postponed, bets are generally cancelled and funds are returned.

Prohibited Activities

The following activities are strictly prohibited and if detected, the account will be closed immediately:

• Money laundering or transactions involving illegal funds.
• Creating or operating an account using another person's identity.
• Creating multiple accounts to abuse the bonus system.
• Using software to gain an artificial advantage in games or the betting system.
• Colluding with other players to manipulate results (collaborative cheating).
• Attempting to breach the security systems of the platform.
• Misconduct or threatening behavior toward our support staff.

Responsible Gaming

pjpk believes that gaming is a form of entertainment — not a source of income. We encourage all users to play responsibly.

8.1 Self-Control Tools

Users can access the following tools by contacting our support team:

• Deposit Limit: Set a daily, weekly or monthly deposit limit.
• Loss Limit: Set a maximum loss amount for a specific period.
• Temporary Break: Temporarily suspend the account for a set period.
• Permanent Exclusion: Permanently stay away from the platform through self-exclusion.

8.2 Signs of Problem Gambling

If you experience any of the following signs, seek help immediately:

• Continuously placing bets to recover lost money.
• Borrowing money to gamble.
• Neglecting responsibilities toward family or work.
• Inability to stop gaming.

For more information, visit our Responsible Gaming page.

Privacy and Security

Protecting your personal information is our highest priority. pjpk uses modern SSL encryption technology to keep all data secure.

9.1 Data Collection

For registration and service delivery purposes, we collect names, contact information, payment details, and gaming activity data. This information is not sold to third parties.

9.2 Use of Information

Collected information is used solely for account management, service improvement, fraud prevention, and fulfilling legal obligations. Read our Privacy Policy for details.

9.3 Cookies

The pjpk website uses cookies that help improve the user experience. Cookies can be controlled from your browser settings, though some features may become limited.

Dispute Resolution

10.1 Complaint Process

If you have any dispute or complaint, please contact our customer support team first. We take every complaint seriously and work toward a quick resolution.

10.2 Contact Methods

• Live Chat: Around-the-clock (24/7) support in Bengali.
• Email: [email protected]

10.3 Resolution Timeframe

General complaints are typically resolved within 24-48 hours. Complex matters may take longer, and the user will be kept informed of progress.

10.4 Final Decision

After a proper investigation, the decision of pjpk's authority will be considered final. However, if the user wishes, they may appeal to the relevant authority.

Changes to Terms

pjpk reserves the right to amend, change, or update these rules and terms at any time.

• For significant changes, notifications will be sent to users' accounts.
• Updated terms will take effect from the date of publication.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• The latest version of the terms will always be available on this page.

It is your responsibility to check this page regularly so that you remain informed about the latest terms.

Contact & Support

If you have any questions or comments about these terms, please contact us:

• Live Chat: Chat directly from any page on the website — around-the-clock support in Bengali is available.
• Email: [email protected]

Our support team is here for you 24 hours a day, 7 days a week. Feel free to reach out for any issue or inquiry.