For 21+ Only

pjpk's commitment to responsible gaming

We believe gaming should be a source of enjoyment — not stress. At pjpk, you are fully in control of your play.

Our Responsibility

Gaming that is safe and enjoyable

pjpk is committed to providing players in Bangladesh with a safe and transparent gaming environment. Online casino and sports betting can be great entertainment — but only when enjoyed responsibly. We want you to always play within your limits, and never hesitate to seek help when you need it.

Responsible gaming is not just about following rules — it means taking care of your mental and financial well-being. At pjpk we provide various tools that let you keep your gaming experience completely under control. From deposit limits to self-exclusion — everything is at your fingertips.

Remember: gaming is a form of entertainment. If you ever feel that gaming is having a negative impact on your life, the pjpk support team is always by your side. Our 24/7 live chat support speaks Bengali.

For players aged 21 and above only

Protection Tools

Tools to control your gaming

pjpk gives you powerful tools to set and manage your gaming limits.

Deposit Limit

Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately. If you want to increase the limit, a 24-hour waiting period applies.

Time-Out

If you want to take a break for a while, set a time-out ranging from 24 hours to 6 weeks. During this period your account will be temporarily inactive.

Self-Exclusion

If you feel you need a long-term break from gaming, choose the self-exclusion option. You can close your account from 6 months up to permanently. This decision is not easy to reverse.

Bet and Win/Loss History

View a detailed history of all your transactions and gaming activity. Analyse your spending patterns and make informed decisions.

Real-Time Notifications

When you are approaching your set limit, pjpk will send you an automatic notification. This way you can always stay aware of your spending.

24/7 Support

Our Bengali-speaking support team is ready at all times for any issue. Get instant help through live chat — day or night.

21+ Age Requirement

24/7 Live Support

SSL Encryption Protection

৳200 Minimum Deposit

Warning Signs

Recognising the signs of problem gaming

If the following signs appear in your life, consider seeking help.

You keep placing bets to recover lost money (chasing losses)
You are prioritising gaming over family, friends, or work
You have tried to stop gaming but cannot, or feel restless when you try
You are using money meant for daily expenses or savings to place bets
You are lying about or hiding your gaming activity
Gaming is affecting your sleep, eating, or work
You feel down or depressed when you are not gaming

Our Commitment

pjpk's accountability

Age Verification

pjpk strictly enforces the 21+ age requirement. Age is verified when an account is opened. Protecting minors from gaming is our top priority.

Secure Data Storage

Your personal and financial information is protected by SSL encryption. We never sell your information to third parties.

Transparent Gaming Environment

All games on pjpk operate under fair play principles. Random Number Generator (RNG) technology ensures every result is completely unbiased.

Promotional Responsibility

Our bonus and promotion offers never encourage problem gaming. The terms and conditions of all offers are presented clearly and transparently.

Usage Guide

How to use the protection tools

Set your gaming limits in just a few simple steps.

Log in to your account

Choose the tool you need

Deposit limit, time-out, or self-exclusion — choose the right tool based on your situation.

Set the limit or duration

For a deposit limit, enter the daily/weekly/monthly amount. For a time-out, select how many days of break you want.

Confirm

Confirm your selection. Reducing a limit or starting a time-out takes effect immediately. Contact the support team for help if needed.

Review regularly

Check your gaming history once a month. Stay aware of your spending patterns and adjust your limits if needed.

Healthy Gaming

Tips for healthy gaming habits

Responsible gaming means keeping gaming as a small enjoyable part of life, not everything.

Set a budget before you start gaming and do not go beyond it
Do not think of gaming as a source of income — it is entertainment
Do not play beyond your set time; take breaks
Do not play when you are upset, tired, or have been drinking
Spend time with family and friends; gaming is not the only form of entertainment
Do not be disheartened by losses — winning and losing is normal in games of chance
Only bet money you can afford to lose
If someone is in trouble, encourage them to seek help

Support Contact

Need help? We are here

24/7 Bengali Support

Our support team is ready for you around the clock. Talk to us about any concern or issue related to gaming.

Live Chat: available directly on the pjpk platform

Email: [email protected]

All communication with the support team is completely confidential.

Frequently Asked Questions

Questions and answers about responsible gaming

Self-exclusion is a process where you voluntarily block access to your pjpk account for a set period. You can choose 6 months, 1 year, or permanently. During the exclusion period you cannot log in, will not receive any bonus offers, and will not receive any marketing messages. Once self-exclusion is activated it is not easy to reverse, so this is an important decision that should be made thoughtfully.

Yes. If you lower your deposit limit or set a new one, it takes effect immediately. However, if you want to increase an existing limit, you will need to wait 24 hours. This rule is in place to protect you from overspending in a moment of impulse.

Start by speaking calmly with them and showing empathy. Do not pressure them; instead, offer encouragement. Contact the pjpk support team — we also guide family members. Remember, problem gaming is a health issue, not a weakness. With the right support, many people have overcome it.

No. pjpk strictly enforces the 21+ age requirement. Age is verified when an account is opened. If there is any suspicion that a person under 21 is gaming on an account, that account is closed immediately. If minors live in your home, keep your account details away from them.

A time-out is a temporary break lasting from 24 hours to 6 weeks. Once the set period ends, you can resume gaming normally. Self-exclusion, on the other hand, is a long-term measure — a minimum of 6 months. While it is active, reversing it is very difficult. If you feel you cannot stop gaming, self-exclusion is the more suitable option.

Log in to your pjpk account and go to the "Transaction History" or "Gaming History" section. There you will find detailed records of all your deposits, withdrawals, bets, and results. You can use date filters if needed. If you have trouble understanding any information, ask the support team via live chat.

Enjoy responsibly — welcome to pjpk

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